cannot backup ipad air running 16.6 to icloud
Cannot backup iPad Air running 16.6 to iCloud. Error message says backup failed. Not my network. My network is ok. Other devices backup fine.
iPad Air
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User profile for user:
Lissy_12
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Community Specialist
Hi pam645,
Thank you for using the Apple Support Communities! For this issue, we would recommend the steps in the article below that can help:
If you can't back up to iCloud
If a message says that your last backup couldn't be completed
1. In iOS or iPadOS, go to Settings > Wi-Fi. Check that you're connected to Wi-Fi.
2. Go to Settings > General, then tap Software Update. Download and install any available updates for your device.
3. Try to back up on another Wi-Fi network.
4. Check to make sure that you have enough iCloud storage for the backup.
5. If you still need help, contact Apple Support.
Hope this helps!
Have a great day.