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Update on my phone is not available

The update is not available on iPhone and vi

iPhone 6s Plus, iOS 14

Posted on Sep 2, 2023 11:58 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2023 12:00 PM

An iPhone 6/6 plus can't be updated beyond 12.5.7, it doesn't have the hardware needed to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


If you have an iPhone 6S plus, you can update to iOS 15.7.8.


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support



1 reply
Question marked as Top-ranking reply

Sep 2, 2023 12:00 PM in response to ABCD-0879

An iPhone 6/6 plus can't be updated beyond 12.5.7, it doesn't have the hardware needed to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


If you have an iPhone 6S plus, you can update to iOS 15.7.8.


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support



Update on my phone is not available

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