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User profile for user: JohnArtist
JohnArtist Author
User level: Level 1
73 points

Can't delete an email account on iPhone.

I am searching and searching, but can't find a way to delete an email account (my provider now has new log-in requirements, so I have to delete and set-up anew.


When I go to SETTINGS > GENERAL > EMAIL > ACCOUNTS and then click on the account (as you USUALLY do), there is NO delete button, only text that says, "These settings are installed by the profile 'Profile for (email address)'"


So I searched how to delete a profile, and found "Go to SETTINGS > GENERAL > PROFILES" and if you don't see a profile tab, you have no profiles. Sure enough, there is no PROFILES tab.


WTF??!!


Please help. Thanks

iPhone 12 Pro

Posted on Sep 2, 2023 12:34 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,204 points

Posted on Sep 3, 2023 8:32 AM

If this is your corporate iPhone, it is important to reach out to the system administrator of your corporate. They will be able to assist you with any issues or concerns related to your device.


However, if it is your personal device, there are a few things to consider. Firstly, check if you have any profiles installed by your corporate, organization, enterprise, or school management. These profiles are typically used to manage certain settings or restrictions on your device.


If you do have a profile installed, and you no longer wish to keep it, you can follow the steps provided by Apple to remove configuration profiles on your iPhone. By doing so, you will eliminate the profile and its associated settings from your device. Install or remove configuration profiles on iPhone - Apple ...


In case you need further guidance or encounter any difficulties during the process, it is recommended to contact the system administrator of the organization that provided the profile to you. They will be able to assist you in removing the profile or addressing any concerns you may have.


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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,204 points

Sep 3, 2023 8:32 AM in response to JohnArtist

If this is your corporate iPhone, it is important to reach out to the system administrator of your corporate. They will be able to assist you with any issues or concerns related to your device.


However, if it is your personal device, there are a few things to consider. Firstly, check if you have any profiles installed by your corporate, organization, enterprise, or school management. These profiles are typically used to manage certain settings or restrictions on your device.


If you do have a profile installed, and you no longer wish to keep it, you can follow the steps provided by Apple to remove configuration profiles on your iPhone. By doing so, you will eliminate the profile and its associated settings from your device. Install or remove configuration profiles on iPhone - Apple ...


In case you need further guidance or encounter any difficulties during the process, it is recommended to contact the system administrator of the organization that provided the profile to you. They will be able to assist you in removing the profile or addressing any concerns you may have.


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Can't delete an email account on iPhone.

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