Issue with Proximity Sensor during calls - Continued v2

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Posted on Aug 20, 2010 12:44 PM

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2,451 replies

Aug 23, 2010 9:32 AM in response to emilylab

emilylab wrote:
If you all loved the Droid so much you would not spend so many hours in this forum crying about a phone that is without a doubt the best phone in the market. If it were so flawed you would have moved on. But no, instead you want the Ip4 with all its imperfections and demand that Apple provides you with updates on how it is "fixing" an issue that most of us have yet to experience....

You're beginning to get ditzy, Em.
Did you dye your hair last night?

There is a difference between taking potshots at Apple for it's apparent lack of care towards it's customers, advocation people bug out at their 30 day time limt, and pointing out that they have freedowm to choose any handset of the market. And actually saying they believe Droid is a better platform. It doesn't take too many brain cells to see the flaws in that particular platform, which is a damning indicement of the sorts of people who go down that route.

Aug 23, 2010 9:50 AM in response to emilylab

emilylab wrote:
If you all loved the Droid so much you would not spend so many hours in this forum crying about a phone that is without a doubt the *best phone in the market*. If it were so flawed you would have moved on. But no, instead you want the Ip4 with all its imperfections and demand that Apple provides you with updates on how it is "fixing" an issue that most of us have yet to experience....


LOOOOOL @ the apologists clutching at straws, when the camel's back has already been broken

The iP 4 is without doubt NOT the best PHONE in the market - ask Consumer Reports, ask which? magazine, ask Jason O'Grady, ask CultOfMac, ask PCworld Magazine ask the many many respected review media and you will see a general consensus that the iPhone 4 falls squarely into the category of 'could be great but....'

And it's that big BUT (no pun intended) that is frustrating to so many

I wouldn't be quite so ironic if the iPHONE 4 just worked for everybody as PHONE, but it doesn't.

However emilylab, it is blinkered apologism such as yours, that refuses to accept that a problem might exist that you have not personally experienced, which will inevitably drive many, many iPhone 4 users to give up looking for solutions and simply get an android phone or windows 7 or symbian or whatever phone.

You are part of the problem when you could have been part of the solution.

Aug 23, 2010 10:44 AM in response to Goflying

Goflying wrote:
emilylab wrote:
If you all loved the Droid so much you would not spend so many hours in this forum crying about a phone that is without a doubt the *best phone in the market*. If it were so flawed you would have moved on. But no, instead you want the Ip4 with all its imperfections and demand that Apple provides you with updates on how it is "fixing" an issue that most of us have yet to experience....


LOOOOOL @ the apologists clutching at straws, when the camel's back has already been broken

The iP 4 is without doubt NOT the best PHONE in the market - ask Consumer Reports, ask which? magazine, ask Jason O'Grady, ask CultOfMac, ask PCworld Magazine ask the many many respected review media and you will see a general consensus that the iPhone 4 falls squarely into the category of 'could be great but....'

And it's that big BUT (no pun intended) that is frustrating to so many

I wouldn't be quite so ironic if the iPHONE 4 just worked for everybody as PHONE, but it doesn't.

However emilylab, it is blinkered apologism such as yours, that refuses to accept that a problem might exist that you have not personally experienced, which will inevitably drive many, many iPhone 4 users to give up looking for solutions and simply get an android phone or windows 7 or symbian or whatever phone.

You are part of the problem when you could have been part of the solution.



How has the Camel's back been broken? Apple's stock is still performing well. Apple is still selling products at an increasing rate each and every quarter.

There are a few people here that have created a situation where they have a vested interest in proving that Apple is evil and they are the ones that will help the suffering masses.

Problem is there are no suffering masses and they have no solutions anyway.

For those that are experiencing problems the only entity you can look to is Apple. Michael nor anyone that isn't named Apple is going to have a solution of any kind. They have no way to have one anyway. It is simply delusional to sit here and say you know more than Apple does about it's products.

Nobody on this forum will ever be a part of the solution in any capacity whatsoever. We are simply users of the technology, interested in the technology, or are trolls. NONE of us have a role or will have a role in doing anything for Apple, ever.

Apple will release a fix when they have one. It doesn't matter how many tantrums you throw it won't come any faster than they can create, test, and distribute it.

Is it amusing that Michael bought an iPhone 4, then found it so unusable that he returned it. Evidently it wasn't so bad that he has acquired another one. Has friends that will loan him their phones for unlimited amounts of time. I think that is cool because I use my phone constantly for work, family, and generally just managing my life. It would be a big imposition to give someone my phone to someone else for an unlimited amount of time because they are experimenting. I would have to say I don't know anyone that would do that.

I have a question for the self-proclaimed geniuses. You have had just as much time to test, evaluate, create, and repair as Apple has had. You are proclaiming that Apple is defrauding it's customers because they haven't fixed this thing. If you guys have done so much "testing" and are so savvy Where is your fix and where do the people download it from?

In reality it is Apple that has the facilities, the people, the knowledge, and the capabilities required to create a fix. I'll bet you a dollar they are working on it as we live and breathe.

I would be interested in seeing the progress that Michael and others have made on their fixes and a date when they will be available. Anything less and it will be clear who is the fraud here.

Aug 23, 2010 11:55 AM in response to D1337

All this fighting back and forth is hilarious at this point.

Everybody is entitled to their own opinion here...

However, like it or not, Apple has not released a fix "yet".

...That is the only thing anybody knows here for sure.

When they do, then all the positive thinkers can gloat all they want.

I hope they do release a fix because I actually love the phone and everything else except the proximity issue and would LOVE, LOVE, LOVE, to go and purchase another one as soon as they fix it.

Until then, I do not think ANYBODY here can vouch for a fix.

I think as far as APPLE is concerned, they are correct... This is the best iPhone they have ever made.

It may not be the best regular phone, but it is outstanding in every other aspect!

Here's hoping for a fix ...or maybe I should say "adjustment".

(....as I use my 3Gs that I had to return to after being teased by the greatness of the iP4...)

(...now almost 2 months later and counting since I first hopefully posted on this thread)

Good luck everybody!

Aug 23, 2010 11:57 AM in response to D1337

D1337 wrote:
I have a question for the self-proclaimed geniuses. You have had just as much time to test, evaluate, create, and repair as Apple has had.


ORLY?

You are proclaiming that Apple is defrauding it's customers because they haven't fixed this thing.


Nope, I cannot speak for anyone else but can say that it is blindingly obvious that apple would have been aware of the existence of problems (both major and minor) when they decided to let the iphone 4 go to market. There is an obvious indictment in this situation

If you guys have done so much "testing" and are so savvy Where is your fix and where do the people download it from?


Last time I checked I wasn't on the payroll at apple. However I was contributing to that payroll by buying an apple product in good faith, that I believe was sold in not very good faith.
In reality it is Apple that has the facilities, the people, the knowledge, and the capabilities required to create a fix. I'll bet you a dollar they are working on it as we live and breathe.


One would have hoped that they were using those facilities, people, knowledge and capabilities to fix the product before its' release, but evidently they chose not to. Your bet is a day too late and a dollar too short.
I would be interested in seeing the progress that Michael and others have made on their fixes and a date when they will be available. Anything less and it will be clear who is the fraud here.


Suggest you reread your last paragraph - it makes no logical sense at all - the line for the apologists forms on the left... take a number

Aug 23, 2010 12:14 PM in response to D1337

@D1337 - I think what Goflying is saying is that the arguement as to whether or not the phone has a fault is a subject that's back is broken. He was talking metaphorically, and he was talking about the issue, and not the company.

There is an issue. You cannot deny it. I do not deny it. That is what he means.

What you can do, and what I have been doing much to the chagrin of members here, is argue as to whether or not is is actually a 'fault'. As opposed to a poorly selected component that is not optimum for the function it is selected to do. You can also point out the dramatic lack of anyone posting evidence of ant actual phones terminating calls or musting mid call, and you can point out that the phone is flying off the shelf all over the world, demand out stripping Apple's ability to supply the handset, and very few actually being returned.

These are all subjective, emotive, cannot be based on actual data either way, and in the end are all rather moot. What you cannot do is deny the actual existence of an unresolved issue. That is just pig ignorant.

At the end of the day, for those who experience this issue, it is to each to make his own decision on how much stress and frustration he wishes to endure, and whether or not he wishes to take Apple up on their offer of a full refund. All other factors are pure speculation based upon data that can neither be proven nor corroberated, and all of which in the grand scheme of things will never contribute to anyhing constructive.

Goflying, myself, iPhonefan, MichaelEmpire and everyone else here, are all just trying to bring clarity to a situation based upon the way each of them see the situation. When one person clears their little bit of the pond it causes ripples and muddies other people's water, and they then have to wade in and try to clear their little part of the pond.

Aug 23, 2010 12:31 PM in response to Goflying

Goflying wrote:
Nope, I cannot speak for anyone else but can say that it is blindingly obvious that apple would have been aware of the existence of problems (both major and minor) when they decided to let the iphone 4 go to market. There is an obvious indictment in this situation

I don't agree with you here.
I can say that they ought to have known, but I cannot agree that they did know.

They test in a closed environment and they field test almost entirely in upban areas in some of the best covered areas in the world. Furthermore, knowing a little bit about business ethics and politics, I would be willing to bet all the field tested phones are on a company account, all have unlimited dtata and telephone usage, and all maintained by whichever carrier as a corporate client in a department that makes sure their big spenders do not experience the service issues the bulk of their customers may do from time to time.

The PS issue seems on the whole to be user initiated, and unless you have stacks of handsets out there being field tested, the odds of you finding the issue amongst your test users is very slim. Furthermore, as I recall, the test units were not being used 'bare' as that would have blown the unit's cover. They were disguised within total wrap covers adapted from 3G ccommercially available cases, so the antenna issue could never have been evaluated during field testing, and the PS issue would not have been so evident.

Apple's secrecy in field testing works against them because they cannot test the phones in real world situations on real world networks in a manner normal people use them.

Aug 23, 2010 12:37 PM in response to mbassoc2003

mbassoc2003 wrote:
emilylab wrote:
Michael has never tested any phones, I doubt he even has one. Not sure about Goflying... Maybe their real issue is that they wanted a job with Apple but never got one.....

Seriously? Are you blonde?
I can just see you stamping your feet like an angry little girl.


looool its teh classic interwebz scenario... HE is probably 250 lbs, balding and 50 whilst petulantly wishing he was female, blonde, petite and good looking.

Aug 23, 2010 1:00 PM in response to mbassoc2003

mbassoc2003 wrote:
Goflying wrote:
Nope, I cannot speak for anyone else but can say that it is blindingly obvious that apple would have been aware of the existence of problems (both major and minor) when they decided to let the iphone 4 go to market. There is an obvious indictment in this situation

I don't agree with you here.
I can say that they ought to have known, but I cannot agree that they did know.

They test in a closed environment and they field test almost entirely in upban areas in some of the best covered areas in the world. Furthermore, knowing a little bit about business ethics and politics, I would be willing to bet all the field tested phones are on a company account, all have unlimited dtata and telephone usage, and all maintained by whichever carrier as a corporate client in a department that makes sure their big spenders do not experience the service issues the bulk of their customers may do from time to time.

The PS issue seems on the whole to be user initiated, and unless you have stacks of handsets out there being field tested, the odds of you finding the issue amongst your test users is very slim. Furthermore, as I recall, the test units were not being used 'bare' as that would have blown the unit's cover. They were disguised within total wrap covers adapted from 3G ccommercially available cases, so the antenna issue could never have been evaluated during field testing, and the PS issue would not have been so evident.

Apple's secrecy in field testing works against them because they cannot test the phones in real world situations on real world networks in a manner normal people use them.


And since many of us have had previous generation iPhones, WHICH were not perfect at launch, it's hard to say Apple was purposely releasing a flawed product in the marketplace. Is it perfect. No, of course not. Are people having problems? Yes. Has history not taught us anything? Apple released a product, they likely tested as best they could. Then released it, and people are the best testers and Apple figures out what's wrong and responds. Albeit a bit secretely, but Apple has always responded and often issues like this eventually just go away. The iP4 is in it's infancy. And it really only has one year to grow up anyway. But during it's year of first year life, updates will be released and there will be less and less problems. Of course, it will never be perfect. Things rarely are, but in my book, the iP4 is the best smartphone out there, with the coolest features, design and functionality and any issues there are, are ones I can (and I suspect many can) live with.

ME and mbassoc2003 can stamp their feet all they want and claim as boldly as they want that there will never be a fix, but they know as much as little men on the moon do at this point.......

Message was edited by: rbrylawski

Aug 23, 2010 1:05 PM in response to Nubz N.

Well I got my 2nd replacement phone as i had some battery issues. I was worried that i might have this PS issue but I did a test call with the apple's display phone and I blocked the sensor area and I used my ear as well and worked fine for me.

for those of you who have PS issues, I really hope that you guys get the problems fixed. i don't know why it's not working for some of you guys.

I would not know if it's the software issue or the hardware issue.

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Issue with Proximity Sensor during calls - Continued v2

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