Related Article: If the Restore screen appears on your iPhone, iPad, or iPod touch

my iphone is in recovery mode but when i try to restore or update it it will start but then my iphone will turn of onde then back on then it says i cant resore it

thats all

iPhone 6s, iOS 15

Posted on Sep 3, 2023 9:16 AM

Reply
1 reply

Sep 4, 2023 8:22 AM in response to callanm10

Hi callanm10,


Thanks for contacting Apple Support Communities!


We understand that you're unable to complete the restore process on your iPhone.


Check out this resource which will show you how to troubleshoot your iPhone not restoring as expected: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

"1. Update your Mac or PC

Update your Mac. Or if you have a PC, get updates from Microsoft. If you're using iTunes, make sure that you have the latest version of iTunes.


2. Plug your device directly into your computer

Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). Make sure that the cable is in good condition.

Make sure that your device is unlocked. If prompted, trust your device.

If you still see an error alert, try a different Apple USB cable or switch to a different USB port on your computer.

 

3. Restart your computer and your device

Turn off your computer, then turn it on again. Next, restart your device.

Learn how to restart your iPhonerestart your iPad, or restart your iPod touch.

 

4. Check your computer’s security software

You might need to update, change, or uninstall software that could be interfering with your computer's connection with iTunes.

 

5. Use a different computer

Update or restore your device on another computer that uses a different network.

 

If you still need help

Choose the error code that appears:

Or contact Apple Support."


We hope this helps.


Cheers!

my iphone is in recovery mode but when i try to restore or update it it will start but then my iphone will turn of onde then back on then it says i cant resore it

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