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bshirlm Author

Level 1

4 points

Apple Music Sign-in | Windows 10 Laptop

I want to sign-in to Apple Music on my Asus laptop (OS Windows 10) but when I try to sign-in, the log-in screen opens but the area where you enter the email address appears for less than a second and disappears. There is no way to enter it to sign-in. Very frustrating! I use Microsoft Edge (latest version). My laptop is up to date with all known updates. Any suggestions why this won't work? I've signed in before, so I know at some point in the past it was fine.

Windows, Windows 10

Posted on Sep 3, 2023 12:20 PM

Best reply

turingtest2

Level 10

272,905 points

Posted on Sep 4, 2023 8:04 AM

Try clearing your cached data and cookies. I had a similar issue in Chrome recently across multiple browsers and initially assumed it was going to be a server side issue rather than the same caching issue across a number of computers and platforms.

tt2

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Apple Music Sign-in | Windows 10 Laptop

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