Can not log into Apple Music on my PC (Windows 10)

When I try to sign in the browser "does nothing" and just redisplays the "Sign in" button. I have cleared my Chrome browser cache and still doesn't work. But, it will work in another Chome browser profile. This is annoying! Any fix for this?

Windows, Windows 10

Posted on Dec 19, 2023 9:42 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2023 10:57 AM

I'm also experiencing this on Chrome in Windows 10. I go to music.apple.com and I see that An Error Occurred and for me to try again. Refreshing or trying to sign in does absolutely nothing as OP said. Just looks like this:



I was able to log in without issue on Edge, Firefox, and Chrome while in incognito mode.


Tried clearing cache, but as OP said, this did nothing.


I also tried 1) clearing a few days worth of Apple Music hits from my browser history and 2) clearing my saved login for Apple in Chrome. But neither of those made any difference.



1 reply
Question marked as Top-ranking reply

Dec 19, 2023 10:57 AM in response to TahoeLinda

I'm also experiencing this on Chrome in Windows 10. I go to music.apple.com and I see that An Error Occurred and for me to try again. Refreshing or trying to sign in does absolutely nothing as OP said. Just looks like this:



I was able to log in without issue on Edge, Firefox, and Chrome while in incognito mode.


Tried clearing cache, but as OP said, this did nothing.


I also tried 1) clearing a few days worth of Apple Music hits from my browser history and 2) clearing my saved login for Apple in Chrome. But neither of those made any difference.



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Can not log into Apple Music on my PC (Windows 10)

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