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every time my iphone 13 dies it tells me to restore it and wont turn on also my volume buttons and my power button hardly work i think its the device in general

my phone dies and takes me to the support apple thing i have to restore it in order for it to turn on and my power button works and then doesnt work same as the volume button its stuck on the restore thing

iPhone 13

Posted on Sep 4, 2023 9:00 PM

Reply
Question marked as Best reply

Posted on Sep 4, 2023 9:23 PM

jbstxcks Said:

"my phone dies and takes me to the support apple thing i have to restore it in order for it to turn on and my power button works and then doesnt work same as the volume button its stuck on the restore thing"

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You're Stuck at the Restore Screen:

Go Here: If the Restore Screen Appears on your iPhone, iPad, or iPod touch - Apple Support



It might be time for a new iPhone. But, before making that assertion, troubleshoot power...

Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:






1 reply
Question marked as Best reply

Sep 4, 2023 9:23 PM in response to jbstxcks

jbstxcks Said:

"my phone dies and takes me to the support apple thing i have to restore it in order for it to turn on and my power button works and then doesnt work same as the volume button its stuck on the restore thing"

-------


You're Stuck at the Restore Screen:

Go Here: If the Restore Screen Appears on your iPhone, iPad, or iPod touch - Apple Support



It might be time for a new iPhone. But, before making that assertion, troubleshoot power...

Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:






every time my iphone 13 dies it tells me to restore it and wont turn on also my volume buttons and my power button hardly work i think its the device in general

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