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I have family sharing turned on however my wife cannot access icloud drive on her phone, it just asks to upgrade her icloud drive

I have 4 family members under my Apple Family subscription and icloud drive works for all of them except for my wife. On her iPhone SE3 and on her previous iPhone 8 it does the same. When going to Settings>Family>Subscriptions and clicking on Icloud+ it is supposed to prompt her to choose to use Family iCloud drive, but it does not. Any idea what I can try? It works for the other family members.

iPhone SE (3rd generation)

Posted on Sep 5, 2023 12:15 AM

Reply
3 replies

Sep 5, 2023 2:12 AM in response to jannas007

Does your wife have the standard 5GB plan?

Can your wife use other Family Sharing options, for example download shared apps?


...

When you share iCloud+, any family members using the free 5GB plan are added to your family plan automatically.

If a family member is already paying for their own iCloud+ plan, they can choose to switch to your plan or keep their own and still remain part of the family. When they switch to the shared family plan, they get a refund for the remainder of their personal plan. They can't keep their current plan and use the shared family plan at the same time.

...

copied from: Share iCloud+ with your family - Apple Support

I have family sharing turned on however my wife cannot access icloud drive on her phone, it just asks to upgrade her icloud drive

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