Error Kernel

I spent editing again in Premiere Pro. Any Help!!!


panic(cpu 4 caller 0xffffff801f395941): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds


WindowServer has not exited since first loaded


service: logd, total successful checkins in 6144 seconds: 614, last successful checkin: 0 seconds ago


service: WindowServer, total successful checkins in 6100 seconds: 598, last successful checkin: 120 seconds ago


service: opendirectoryd, total successful checkins in 6144 seconds: 613, last successful checkin: 0 seconds ago


service: configd, total successful checkins in 6144 seconds: 613, last successful checkin: 0 seconds ago




Panicked task 0xffffffa83a93c698: 3 threads: pid 112: watchdogd


Backtrace (CPU 4), panicked thread: 0xffffffad038130c8, Frame : Return Address


0xffffffb8a44175b0 : 0xffffff801c07207d 


0xffffffb8a4417600 : 0xffffff801c1c6164 


0xffffffb8a4417640 : 0xffffff801c1b5c77 


0xffffffb8a4417690 : 0xffffff801c012951 


0xffffffb8a44176b0 : 0xffffff801c07235d 


0xffffffb8a44177a0 : 0xffffff801c071a07 


0xffffffb8a4417800 : 0xffffff801c7db4d3 


0xffffffb8a44178f0 : 0xffffff801f395941 


0xffffffb8a4417900 : 0xffffff801f3955dc 


0xffffffb8a4417920 : 0xffffff801f3946b9 


0xffffffb8a4417a50 : 0xffffff801c75280e 


0xffffffb8a4417bb0 : 0xffffff801c172909 


0xffffffb8a4417cc0 : 0xffffff801c04c51a 


0xffffffb8a4417d60 : 0xffffff801c0632a2 


0xffffffb8a4417dd0 : 0xffffff801c063927 


0xffffffb8a4417ef0 : 0xffffff801c19b533 


0xffffffb8a4417fa0 : 0xffffff801c012db6 


      Kernel Extensions in backtrace:


         com.apple.driver.watchdog(1.0)[BD08CE2D-77F5-358C-8F0D-A570540A0BE7]@0xffffff801f393000->0xffffff801f395fff




Process name corresponding to current thread (0xffffffad038130c8): watchdogd




Mac OS version:


22G90




Kernel version:


Darwin Kernel Version 22.6.0: Wed Jul  5 22:21:56 PDT 2023; root:xnu-8796.141.3~6/RELEASE_X86_64


Kernel UUID: 8295C77B-2AAB-3471-81B5-438F59B1A36D


roots installed: 0


KernelCache slide: 0x000000001bc00000


KernelCache base:  0xffffff801be00000


Kernel slide:      0x000000001bcdc000


Kernel text base:  0xffffff801bedc000


__HIB  text base: 0xffffff801bd00000


System model name: iMac19,1 (Mac-AA95B1DDAB278B95)


System shutdown begun: NO


Panic diags file available: YES (0x0)


Hibernation exit count: 0




System uptime in nanoseconds: 6144107461829


Last Sleep:           absolute           base_tsc          base_nano


  Uptime  : 0x000005968957bf1b


  Sleep   : 0x0000000000000000 0x0000000000000000 0x0000000000000000


  Wake    : 0x0000000000000000 0x00000008694105a2 0x0000000000000000


Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space


Zone info:


  Zone map: 0xffffff9831fdb000 - 0xffffffb831fdb000


  . PGZ   : 0xffffff9831fdb000 - 0xffffff9841fdc000


  . VM    : 0xffffff9841fdc000 - 0xffffff9d0c642000


  . RO    : 0xffffff9d0c642000 - 0xffffff9ea530e000


  . GEN0  : 0xffffff9ea530e000 - 0xffffffa36f974000


  . GEN1  : 0xffffffa36f974000 - 0xffffffa839fda000


  . GEN2  : 0xffffffa839fda000 - 0xffffffad04640000


  . GEN3  : 0xffffffad04640000 - 0xffffffb1ceca7000


  . DATA  : 0xffffffb1ceca7000 - 0xffffffb831fdb000


  Metadata: 0xffffffb87288b000 - 0xffffffb89288b000


  Bitmaps : 0xffffffb89288b000 - 0xffffffb8a288b000


  Extra   : 0 - 0




last started kext at 119913081498: @filesystems.smbfs 5.0 (addr 0xffffff7fb2273000, size 532480)


last stopped kext at 6082842208312: >!AThunderboltEDMSink 5.0.3 (addr 0xffffff7fb1a32000, size 32768)


loaded kexts:


com.paragon-software.filesystems.ntfs 590.10.15


com.binaryfruit.driver.SATSMARTDriver 0.10.3


@filesystems.smbfs 5.0


>!ATopCaseHIDEventDriver 6440.7


@filesystems.autofs 3.0


>!AUpstreamUserClient 3.6.9


>!APlatformEnabler 2.7.0d0


>AGPM 131


@kext.AMDFramebuffer 4.1.4


>!AHDA 440.2


>X86PlatformShim 1.0.0


>AudioAUUC 1.70


@kext.AMDRadeonX5000 4.1.4


@kext.AMDRadeonServiceManager 4.1.4


>!ASMCLMU 212


>!AGFXHDA 240.1


>eficheck 1


>!A!IKBLGraphics 20.0.6


>!AGraphicsDevicePolicy 7.1.18


@AGDCPluginDisplayMetrics 7.1.18



iMac 27″, macOS 13.5

Posted on Sep 6, 2023 1:55 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2023 3:55 AM

Uninstall paragon and SATSMARTDriver and see if you get panics. Uninstall them one-at-a-time to determine which is causing the problem.

Similar questions

26 replies

Sep 7, 2023 2:54 PM in response to Luis Sequeira1

Hello, mate. I don't know if you've been able to see what I put in the last post. The same thing happened to me again. I don't know what to do.


Will it be safe to have a 3º monitor? Which premiere media encoder and the 2 external monitors is a lot for the Radeon pro vega 48?


I have updated premiere and media encoder to see if this is solved since it is with that software that I have the problem with


I could format the computer and I start from 0


Remove ram and stay in 64gigas? In case it's the 128gb that generates the conflict?


Is to look for a needle in a haystack. I'm sure that with final cut or davinci it wouldn't happen to me. But I have to work in premiere.


It's just when I export with media encoder several times when it hangs. The fans and the temperature reach a maximum of 72 degrees.


Anyway. I'm desperate


Sep 6, 2023 6:53 AM in response to Luis Sequeira1

    [Not Loaded] Autoupdate (Digital Ignition LLC - installed 2023-08-24)


        Modern Login Item


        /Applications/Transmission.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app




    [Loaded] iShotHelper (App Store - installed 2023-08-27)


        Modern Login Item


        /Applications/iShot.app/Contents/Library/LoginItems/iShotHelper.app




App Extensions:


    Widgets:


        Sorted - /Applications/Sorted.app


        Widget - /Applications/Spring.app


        iStat Menus - /Applications/iStat Menus.app


        TodayWidget - /Applications/Structured.app


        EasyRes - /Applications/EasyRes.app




    Safari extensions:


        AdGuard Assistant - /Applications/Adguard.app


        SpringForward - /Applications/Spring.app


        Downie Safari Extension - /Applications/Downie 4.app




    Plugins:


        FxAnalyzer - /Applications/Final Cut Studio/Final Cut Pro.app


        BluRayH264Encoder - /Applications/Final Cut Studio/Compressor.app


        IntentsExtension - /Applications/Spring.app


        Intents - /Applications/WhatsApp.app


        DolbyDigitalEncoder - /Applications/Final Cut Studio/Compressor.app


        Sorted - /Applications/Sorted.app




    Notification providers:


        TwitterNotificationServiceExtension - /Applications/Twitter.app


        ServiceExtension - /Applications/WhatsApp.app


        NotificationContentExtension - /Applications/Spring.app


        NotificationServiceExtension - /Applications/Spring.app




    File providers:


        OneDrive File Provider - /Applications/OneDrive.app




    Share services:


        Add to Dropover - /Applications/Dropover.app


        Spring - /Applications/Spring.app


        Telegram - /Applications/Telegram.app


        Twitter - /Applications/Twitter.app


        Send to Downie - /Applications/Downie 4.app




    Finder sync extensions:


        OneDrive Finder Integration - /Applications/OneDrive.app


        MEGA Finder Sync - /Applications/MEGAsync.app


        Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app




    Action services:


        Open in Spring - /Applications/Spring.app




    QuickLook Previews:


        InDesign QuickLook Extension - /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app


            com.adobe.indesign-document *.indd


            com.adobe.indesign-template *.indt


        EtreCheckQuickLook - /Applications/EtreCheckPro.app


            com.etresoft.etrecheck4 *.etrecheck




    QuickLook Previews (legacy):


        QuickLookPlugin - /Applications/Transmission.app


            com.bittorrent.torrent


            org.bittorrent.torrent *.torrent


        Cinema 4D - /Applications/Maxon Cinema 4D 2023/Cinema 4D.app


            net.maxon.cinema4d.c4d *.c4d


        BlackmagicRaw - /Applications/Blackmagic RAW/Blackmagic RAW Player.app


            com.blackmagic-design.braw-movie *.braw




Internet Plug-ins:


    AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-07-02)




Audio Plug-ins:


    MMAudio Device: 1.3.4 (Romero Stanley - installed 2023-08-02)


    iShotAudioPlugin: 0.2.6 (Ningbo Shangguan Technology Co.,Ltd. - installed 2022-03-11)


    TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2023-08-27)


    BlackHole2ch: v0.5.0 (Existential Audio Inc. - installed 2023-02-10)


    ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2023-02-12)


    ACE: 11.9.3 (Rogue Amoeba Software, Inc. - installed 2023-07-07)




3rd Party System settings:


    ParagonNTFS (Paragon Software GmbH - installed 2023-03-22)




Backup:


    Time Machine information is limited without Full Disk Access


    Destinations: 


        T**********e [Local] (Last used)


    12 local snapshots


    Oldest local snapshot: 2023-09-03 01:38:45


    Last local snapshot: 2023-09-06 15:12:17




    3rd party backup: Carbon Copy Cloner




Performance:


    System Load: 2.36 (1 min ago) 7.18 (5 min ago) 8.71 (15 min ago)


    Nominal I/O usage: 0.32 MB/s


    File system: 15.92 seconds


    Write speed: 1918 MB/s


    Read speed: 2799 MB/s




CPU Usage Snapshot:


    Type Overall


    System: 1 %


    User: 2 %


    Idle: 97 %

Sep 7, 2023 5:26 AM in response to Barney-15E

The same thing happened to me again, the computer exporting in Media Encoder and in Premiere, freezes and reboots only with CPU Panic 2 error in this case, exporting reaches a temperature of 72 degrees.


I have uninstalled Clean my Mac and Google Chrome. I have disabled NFTS for Mac.


I don't know what to do anymore, and I'm afraid that because of these reboots, the computer will break completely.


This happens to me since I have 2 external monitors of 27 inches at 2k resolution. But I don't think that's why because this iMac can handle the 2 screens at 2k perfectly.


I'm considering formatting it and installing the latest Ventura and starting over with the clean computer, but it's a huge job.


What do you recommend? Now I'll leave you the check again.


The strange thing is that last week it only happened to me one day that I exported a lot in Encoder.


Today it has happened to me 2 times, I don't understand.

Oct 6, 2023 12:35 PM in response to jogreher

It is your mac and your choice of what software you want to use. Being installed in an Apple Store and being available on the App Store are not a certificate of quality, just as an application not being on the App Store does not mean it’s bad or dangerous. We long time users, sharing our experience on this forum, do it in good faith and in the interest of the community. We have seen many horror stories with cleanmymac. Before Big Sur it caused many a system reinstall. The very rationale that your mac needs “cleaning” of any sort by a third party is flawed. You can call it paranoia if you like. I call it an utterly unnecessary program that can cause damage to your data, while fulfilling the purpose of separating you from your money. I am not buying and will continue to advise against it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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