Minimum Age Requirement for Allowing App Tracking

Question

Minimum Age Requirement for Allowing App Tracking

Hello,

I’m 18 years old (I was born in 2005 - so I am 18 by birth year as of 2023) and I can’t allow apps to request to track me because my AppleID “does not meet the minimum age requirements”, per this screenshot:

I found another thread that dealt with the same issue I had, so I tried everything they had to offer. I tried to log in and out of my Apple ID multiple times, and the slider did become available to me, but as soon as I tried to let an app track me (I was trying to let D&D Beyond track me), it became disabled once again. I also turned Screen Time off, then logged in and out, but nothing worked.

Please let me know if you had the same issue, and/or if you have any sort of solution that worked. Thank you!

iPad Pro, iPadOS 16

Posted on Sep 7, 2023 10:40 AM

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Answer 1

Top-ranking reply

Gena_D

Community Specialist

Sep 8, 2023 11:48 AM in response to sorrowshowers

Hello sorrowshowers,

Your date of birth determines your age with Apple systems, not the year. So when you are of the adult age in your country to the day of your birth, your Apple ID information will be updated to reflect that.

If you need to update your birthdate if it was entered incorrectly, this article explains how to do that: Update the birth date associated with your Apple ID - Apple Support.

We hope this helps. Let us know if we can assist with anything else at all. Take care.

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Answer 2

ryane77

Community Specialist

Sep 12, 2023 7:21 AM in response to sorrowshowers

Hi sorrowshowers,

To look into this further, we recommend using this link to reach us directly: Get Support

Take care.

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Answer 3

Sep 12, 2023 6:43 AM in response to Gena_D

Hi,

My birthdate is entered correctly (1/7/2005). I’m not sure why it still says I don’t meet the minimum age requirements.

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Minimum Age Requirement for Allowing App Tracking

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