I received a bill for iCloud with 200 GB of Storage I do not reconize.

ORDER ID ML7TKSDVZJ

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I received a bill for iCloud with 200 GB of Storage I do not reconize.

MacBook Pro 15″, macOS 10.15

Posted on Sep 7, 2023 5:22 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2023 7:51 AM

Hi lghadle,


If you received an unrecognized charge, please check out this link, which has information to help you determine why that charge was billed, and may be helpful: If you see 'apple.com/bill' on your billing statement


How to see what you were charged for

1. To see your purchase history, go to reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription. Find out where else you can view your Purchase History.


If you want to downgrade or cancel your iCloud+ plan, please check out this link, which will guide you through that process: Downgrade or cancel your iCloud+ plan


Thanks!


1 reply
Question marked as Top-ranking reply

Sep 9, 2023 7:51 AM in response to lghadle

Hi lghadle,


If you received an unrecognized charge, please check out this link, which has information to help you determine why that charge was billed, and may be helpful: If you see 'apple.com/bill' on your billing statement


How to see what you were charged for

1. To see your purchase history, go to reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription. Find out where else you can view your Purchase History.


If you want to downgrade or cancel your iCloud+ plan, please check out this link, which will guide you through that process: Downgrade or cancel your iCloud+ plan


Thanks!


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I received a bill for iCloud with 200 GB of Storage I do not reconize.

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