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Slow, freezing, overheating phone

I have the iPhone 13 and lately it has been moving awfully slow, freezes up, gets extremely hot when charging as well

iPhone 13, iOS 16

Posted on Sep 7, 2023 10:33 PM

Reply
2 replies

Sep 7, 2023 10:46 PM in response to keeeenyaa

Here are some common solutions you can attempt:


  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. Make sure you have the latest updates installed. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  6. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

Sep 7, 2023 10:45 PM in response to keeeenyaa

Excessive heating of an iPhone can negatively impact its battery performance, and this relationship generally does not work the other way around. Here are a few probable explanations:


  1. When an iPhone becomes excessively hot, it can lead to accelerated chemical reactions within the battery. High temperatures can cause the battery to degrade faster, which ultimately results in reduced battery capacity and shorter battery life over time. This means you'll have to charge your iPhone more frequently and may experience a noticeable decrease in its overall battery performance.
  2. To prevent damage from overheating, iPhones have built-in thermal management systems. When an iPhone detects that it's getting too hot, it may automatically throttle down the CPU and GPU performance to reduce heat generation. This performance throttling can result in slower and less responsive device performance while trying to maintain a safe temperature, but it's done to protect the battery.
  3. While it's true that heavy usage or certain tasks like gaming and video streaming can generate heat, the primary source of heat in an iPhone is not the battery itself. Instead, it's usually the result of the CPU, GPU, or other internal components working intensely. The battery can contribute to heat generation if it's charging rapidly, but it's not the main source of heat.
  4. Apple recommends avoiding exposing your iPhone to extreme temperatures (both high and low) to maintain battery health. Heat, in particular, is detrimental to battery longevity. Using your iPhone in hot environments or leaving it in direct sunlight can exacerbate this issue. Keeping iPhone, iPad, and iPod touch within acceptable ...
    1. Store the device where the temperature is between -20Âș and 45Âș C (-4Âș to 113Âș F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.
    2. Use iOS devices where the ambient temperature is between 0Âș and 35Âș C (32Âș to 95Âș F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


In summary, while it's essential to be mindful of excessive heat and its impact on an iPhone's battery life, the battery itself isn't typically the main source of heat generation. Instead, it's the phone's internal components and usage patterns that generate heat, which, in turn, can affect battery performance and longevity. To maximize your iPhone's battery life and overall performance, it's essential to manage heat by avoiding extreme temperatures and minimizing resource-intensive tasks when your device starts to feel hot.


Slow, freezing, overheating phone

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