Mail is converting Times New Roman to Radioactive font

Mail is converting Times New Roman to Radioactive font and I don't know why. When I look for Radioactive in Fontbook it says there is a problem was found and to proceed with caution. It also is calling it TimesNewRomanPSMT. The font is in a locked folder called Third Party Managed Fonts. I can delete Radioactive because there is a lock on it. And I can't find a font called Radioactive anywhere on my Mac. Any help would be much appreciated.

iMac 27″, macOS 10.12

Posted on Sep 8, 2023 2:41 PM

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Posted on Sep 8, 2023 3:32 PM

Well, that stinks.


You may have to do this the hard way. Open Font Book's preferences, and under the Advanced tab, click the red Reset Fonts button. Then close Font Book and relaunch it.



Clicking this will move all of your third party fonts out of your user account Fonts folder into a new folder right next to it named, Fonts (Removed). It will do the same to the Fonts subfolder in the root Library folder.


Your third party fonts will still be on the drive, but none of them will be active, and they will all be cleared from Font Book's list.


If you want to try a less nuclear option first, click anywhere on the desktop so Finder is the name of the foreground app next to the Apple logo at the top left of the screen. Press Command+Shift+H to open your user account folder. Without touching anything else, then press Command+Shift+J to open the settings palette. Turn on Show Library Folder at the bottom, then close the palette by clicking its single button at the top left.


With the Library folder now visible in your user account, open that, and then the Fonts folder. Locate the Radioactive font and put it in the trash. Restart the Mac, and then empty the trash.

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Question marked as Top-ranking reply

Sep 8, 2023 3:32 PM in response to Jones512

Well, that stinks.


You may have to do this the hard way. Open Font Book's preferences, and under the Advanced tab, click the red Reset Fonts button. Then close Font Book and relaunch it.



Clicking this will move all of your third party fonts out of your user account Fonts folder into a new folder right next to it named, Fonts (Removed). It will do the same to the Fonts subfolder in the root Library folder.


Your third party fonts will still be on the drive, but none of them will be active, and they will all be cleared from Font Book's list.


If you want to try a less nuclear option first, click anywhere on the desktop so Finder is the name of the foreground app next to the Apple logo at the top left of the screen. Press Command+Shift+H to open your user account folder. Without touching anything else, then press Command+Shift+J to open the settings palette. Turn on Show Library Folder at the bottom, then close the palette by clicking its single button at the top left.


With the Library folder now visible in your user account, open that, and then the Fonts folder. Locate the Radioactive font and put it in the trash. Restart the Mac, and then empty the trash.

Sep 8, 2023 3:09 PM in response to Jones512

At least Font Book is showing it. Right click on the icon for Radioactive and first choose Deactivate. Right click again and choose Show in Finder. The folder where the font is located will open and the item will automatically be selected and highlighted. If anywhere, it will likely be in the Fonts folder of your user account.


Go back to Font Book, right click on Radioactive and choose Remove. Then go back to the desktop (Finder) and confirm the font is no longer there. If it is, manually move it to the trash.

Sep 8, 2023 2:51 PM in response to Jones512

This is a very poorly made font. They don't even have internal names set up correctly:



Why is the family name NewWGL4Font? Why aren't the names below capitalized as Radioactive? The PostScript name is wrong.


And this is the version I found. Yours has the incorrect internal name of TimesNewRomanPSMT in it somewhere. Where exactly did you obtain your copy of the font?

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Mail is converting Times New Roman to Radioactive font

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