The password field on the login screen will not appear and I cannot gain access to my machine.

My computer won’t let me login because it hasn’t shown me the password prompt for over 30 minutes. I don’t know what happened. Image:https://imgur.com/a/rJRAscv it’s a MacBook Air with a 11.7.3 macOS


[Re-Titled by Moderator]

MacBook Air 11″, macOS 11.7

Posted on Sep 8, 2023 3:57 PM

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1 reply

Sep 9, 2023 5:44 PM in response to TY_64

Hi TY_64,


Thank you for using the Apple Support Communities! If you do not see the login window, the guidance below can help:


If you forgot your Mac login password


The login window appears after you turn on, restart, or log out of your Mac. It's not the same as the window you might see when waking your Mac from sleep or stopping the screen saver, though it uses the same password.
•If you see Shut Down, Restart, and Sleep buttons, you're at the login window. 
•If you see a Switch User button, click it to switch to the login window.
•If you see different buttons or no buttons, restart your Mac or press and hold its power button for up to 10 seconds, until it turns off. When your Mac restarts or turns on, it starts up to the login window.
•Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.



Hope this helps!

Have a great day.



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The password field on the login screen will not appear and I cannot gain access to my machine.

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