Some keys are not working with my new Magic keyboard

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Level 1

22 points

Some keys are not working with my new Magic keyboard

I wanted to share my recent experience with my Apple Magic Keyboard in case it helps anyone else who might encounter a similar issue. Suddenly, some keys on my keyboard stopped working, and in my case, it was the QWERT keys. This situation led to some initial panic, thinking my computer had been compromised. However, I later discovered that there was a simple solution.

First and foremost, there was no liquid damage involved; my keyboard had been sitting in a drawer for just one day. So, it wasn't a physical issue with the keyboard.

I'm posting this because the answer in another post with the same title seemed somewhat misleading. It recommended redirecting to an article about the SMC Reset, which didn't apply to my situation.

Solution:

All you need to do is press and hold the Option key for a few seconds. This action turns off something called "mouse buttons," which could be the reason behind the keyboard issue. Once I did this, my keyboard started working perfectly again.

I hope this helps anyone facing a similar problem with their Apple Magic Keyboard!

[Re-Titled by Moderator]

MacBook Pro 15″, macOS 10.13

Posted on Sep 9, 2023 12:59 AM

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Answer 1

Top-ranking reply

Madmarlinlodge

Level 1

14 points

Feb 5, 2024 3:44 PM in response to req7777

Simply holding the option key did not work on my Mac. My fix was to hit the option key 5 times. This method tuoggle on and off the MOUSE KEYS , the source of the problem. changing mouse keys did not work by using settings. Only using the option key on the keyboard worked.

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Answer 2

Tom Gewecke

Level 10

121,962 points

Feb 6, 2024 7:09 AM in response to Madmarlinlodge

Madmarlinlodge wrote:

Simply holding the option key did not work on my Mac. My fix was to hit the option key 5 times. This method tuoggle on and off the MOUSE KEYS , the source of the problem. changing mouse keys did not work by using settings. Only using the option key on the keyboard worked.

If you go into the Mouse Key settings, you should be able to permanently turn off the feature which gets Mouse Keys turned on by hitting the option key a few times.

Fix for 789uiojkl keys or numeric keypad … - Apple Community

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Answer 3

Tom Gewecke

Level 10

121,962 points

Sep 9, 2023 2:35 AM in response to req7777

req7777 wrote:

Solution:

All you need to do is press and hold the Option key for a few seconds. This action turns off something called "mouse buttons," which could be the reason behind the keyboard issue.

I think it was actually something else. Mouse Keys only affects 789uiojkl, never qwert.

Still it's good news you were able to fix your problem!

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Answer 4

req7777 Author

Level 1

22 points

Sep 9, 2023 9:03 AM in response to Tom Gewecke

You might be right, @Tom Gewecke. It happened again, and this time I managed to resolve it with some random keypressing. It's possible that I have some peculiar issue with my second-hand Magic Keyboard.

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Answer 5

steve626

Level 6

13,635 points

Sep 9, 2023 9:09 AM in response to req7777

req7777 wrote:

You might be right, @Tom Gewecke. It happened again, and this time I managed to resolve it with some random keypressing. It's possible that I have some peculiar issue with my second-hand Magic Keyboard.

Sounds like maybe you need a new keyboard.

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Answer 6

req7777 Author

Level 1

22 points

Sep 12, 2023 11:01 AM in response to steve626

steve626 wrote:

Sounds like maybe you need a new keyboard.

yea maybe, but better to try save it, right? (also saving £100 lol)

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Some keys are not working with my new Magic keyboard

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