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14Pro Phone will not back up

I attempt to use the phone backup option, it started and then stops saying it’s unable to complete the backup. I have been unable to back my phone up for 3 weeks.

iPhone 14 Pro Max, iOS 16

Posted on Sep 9, 2023 3:31 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2023 6:28 AM

Hello ~ Take a look here by clicking on below…


If you can't back up to iCloud - Apple Support*


*If you get an alert that you don't have enough iCloud storage space to complete the backup, follow the onscreen steps to upgrade your iCloud storage.


Do you have enough space? Also…


How to back up your iPhone, iPad, and iPod touch - Apple Support


~Katana-San~

9 replies
Question marked as Top-ranking reply

Sep 9, 2023 6:28 AM in response to DiversifiedCEO

Hello ~ Take a look here by clicking on below…


If you can't back up to iCloud - Apple Support*


*If you get an alert that you don't have enough iCloud storage space to complete the backup, follow the onscreen steps to upgrade your iCloud storage.


Do you have enough space? Also…


How to back up your iPhone, iPad, and iPod touch - Apple Support


~Katana-San~

Sep 9, 2023 3:38 AM in response to DiversifiedCEO

Your device is probably not connected to the internet. There are a few steps you can take to verify the connectivity of your device.



Firstly, you can open a web browser on your device. When you open a web browser, the initial page that loads is typically based on your browsing history or cookies. To further confirm the connection, you can tap on any link on that website. If the link opens and displays the corresponding content, it confirms that your device is indeed connected to the internet.


Another method to check internet connectivity is by opening a specific application that requires an internet connection. WhatsApp is an example of such an application. When you launch WhatsApp, it immediately attempts to establish a connection with its servers to synchronize your chats and display any new messages. If you can see your chat conversations and receive real-time updates, it indicates that your device is connected to the internet.



Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.


However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.


On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.



Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



Sep 9, 2023 7:29 AM in response to DiversifiedCEO

OK. Try a Forced Restart:


  • Press and quickly release the volume up button
  • Then immediately press and quickly release the volume down button
  • Then immediately press and KEEP HOLDING the side power button. KEEP HOLDING it until the screen goes dark and KEEP HOLDING it until you see the Apple Logo, then let go. Sign back in when prompted and then try to backup.

14Pro Phone will not back up

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