FitCloudpro app

The FitCloudPro app does not work correct with an IPhone.

I can't make conversations with my smartwatch ( Outdoor watch S1).

The call function is not working. I always get the message "bluetooth disconnected" while the watch is clearly connected with the app.

When I install the app on an Android-phone the call function is working fine. So the problem is not the watch.

I already asked Apple to controle my IPhone-settings. Everything seemed to be configured right.

When i get a phonecall, the message appears on my watch. But I can only refuse it.

With the Androit app I can answer the call and make calls from the watch.

Is there anyone else with this problem ?

iPhone SE, iOS 16

Posted on Sep 9, 2023 7:55 AM

Top-ranking reply

Carol B.

Level 6

17,705 points

Posted on Sep 9, 2023 8:05 AM

This app was not developed by Apple. To trouble shoot your problems, you will have to contact the app developer and ask them for help. It is always up to a third party developed to work to make their app compatible with Apple.

How to contact an app developer - Apple Support

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FitCloudpro app

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