I paid for my tidal subscription but tidal doesn’t work.
Paid Tidal subscription is not recognised by app.
iPhone 13 Pro, iOS 16
Question marked as
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there Dwayne0082,
Did you subscribe through the app on your iPhone using your Apple ID?
If not, you'll want to reach out to the app developer to find out how to access your subscription within the app: How to contact an app developer - Apple Support
If you did use your Apple ID to subscribe, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support
Take care.