iPad Pro App Download
When I hit the get app button a window pops up that says double click to download. When I double click it it just closes the window and goes back to the get app page. Am I missing something?
iPad Pro, iPadOS 16
Question marked as
User profile for user:
Vilas_S
User level:
Community Specialist
Hello Bkread77,
Thank you for using Apple Support Communities. Sounds like you're unable to download an iPad on your iPad. If so, we'd like to help out by sharing some helpful steps you can try to get this issue sorted out. Follow the steps listed here: If you can’t download or update apps on your iPhone or iPad - Apple Support
1.) Close App Store: Close an app on your iPad - Apple Support
2.) Restart your iPad: Restart your iPad - Apple Support
3.) Prioritize the download. From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.
4.) You might need to have a valid payment method on file, even if the app that you want to download is free. Add a payment method to your Apple ID - Apple Support
5.) Connect to a different Wi-Fi network.
6.) Check for any Screen Time restrictions that might be preventing you from downloading apps: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
We hope these steps help you. Thank you for using Apple Support Communities.