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Esim proplem

Esim icon doesn’t appear in my cellular setting

iPhone 14 Pro Max, iOS 16

Posted on Sep 10, 2023 8:21 AM

Top-ranking reply

TammyW_03

Community Specialist

Posted on Sep 11, 2023 11:57 AM

Hey Esraa_hassanAlkasrawy,

Thanks for using Apple Support Communities. These steps can help when you're having an issue setting up the eSIM on your iPhone:

Ensure your software is fully updated. If an update is needed, back up first. This guide has both steps: Update your iPhone or iPad - Apple Support
After ensuring you're updated, check for a carrier update and install, if available: Manually update your carrier settings on your iPhone or iPad - Apple Support
Start at the section "What you need" and continue through the guide to set up your eSIM: About eSIM on iPhone - Apple Support
If needed, this guide helps when you can't set up your eSIM: If you can't set up an eSIM on your iPhone - Apple Support

Let us know how it goes.

Take care!

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Esim proplem

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