Esim proplem

Hey Esraa_hassanAlkasrawy,

Thanks for using Apple Support Communities. These steps can help when you're having an issue setting up the eSIM on your iPhone:

1. Ensure your software is fully updated. If an update is needed, back up first. This guide has both steps: Update your iPhone or iPad - Apple Support
2. After ensuring you're updated, check for a carrier update and install, if available: Manually update your carrier settings on your iPhone or iPad - Apple Support
3. Start at the section "What you need" and continue through the guide to set up your eSIM: About eSIM on iPhone - Apple Support
4. If needed, this guide helps when you can't set up your eSIM: If you can't set up an eSIM on your iPhone - Apple Support

Let us know how it goes.

Take care!