Add eSIM option missing on iPhone

I’m trying to add an eSIM to my iPhone but when I open the mobile service section, “add eSIM” option is not there

iPhone 16 Plus

Posted on Jan 1, 2026 10:17 PM

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Level 10

104,966 points

Posted on Jan 2, 2026 12:58 AM

Check the model number in Settings, General, About

Thrn check the country here that it is not a China Mainland model

Identify your iPhone model – Apple Support (UK)

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2 replies

Top-ranking reply

Level 10

104,966 points

Jan 2, 2026 12:58 AM in response to OfentseBotlhale

Check the model number in Settings, General, About

Thrn check the country here that it is not a China Mainland model

Identify your iPhone model – Apple Support (UK)

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Jan 2, 2026 12:17 AM in response to OfentseBotlhale

Does your carrier support the eSim?

Wireless carrier support and features for iPhone in the United States and Canada - Apple Support

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Add eSIM option missing on iPhone

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