The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I’m trying to add an eSIM to my iPhone but when I open the mobile service section, “add eSIM” option is not there
iPhone 16 Plus
Check the model number in Settings, General, About
Thrn check the country here that it is not a China Mainland model
Identify your iPhone model – Apple Support (UK)
Check the model number in Settings, General, About
Thrn check the country here that it is not a China Mainland model
Identify your iPhone model – Apple Support (UK)
Does your carrier support the eSim?
Wireless carrier support and features for iPhone in the United States and Canada - Apple Support
Add eSIM option missing on iPhone
