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No 'Add eSIM' option on my iPhone 11

dear iphone service support my iphone 11 not showing esim add

why? this problem

[Re-Titled by Moderator]

Original Title: not showing esim add in iphone

Posted on Jul 1, 2025 12:48 PM

Top-ranking reply

Bob Timmons

Level 10

199,388 points

Posted on Jul 1, 2025 2:35 PM

why? this problem

There are 2 possible answers:

One.......Your iPhone 11 is a dual SIM version that does not support eSIM

Tap Settings > General > About and then tap on the Model Number and another 5 character number like A2111, A2221, or A2223 will appear. What is the number that you see?

Two......Your carrier does not support eSIM.

Contact your carrier and ask them if they support eSIM

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No 'Add eSIM' option on my iPhone 11

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