Remotely controlling an iPad on another WiFi network

iOS/iPadOS has no facility for remote control or remote management of the device. 

The best that you can likely achieve is to use FaceTime (or other communication platform) - and literally “talk-though” a problem; if you have similar hardware, and the same version of iPadOS installed, you should be able to work through a problem step-by-step.

When using FaceTime - and both devices are using iOS/iPadOS 15.1 or later - you can quite literally share and see whatever is on screen:

Make and receive FaceTime calls on iPad - Apple Support

Share your screen in FaceTime on your iPhone or iPad - Apple Support

My Dad is a cognitively intact 99(!) years old in assisted living.

One thing that happens as you get older is that your fingers can’t trigger the capacitive touch sensor on the iPad, so a stylus makes it much easier for him to navigate.

I am trying out a tech-support app that allows me to control his iPad

so far, so good. I was able to find a movie he wanted to watch (Vertigo) and start it on his iPad.

Hope this helps!

[Edited by Moderator]

FYI, while the exact details are uncertain, Apple has formally announced a future capability in this regard w/ iPadOS 18.

“… To assist someone more directly, you can ask for permission to control their device remotely … “

See the announcement here; described under the section titled Share Play:

iPadOS 18 Preview - Apple

That is not possible.

Perhaps this would be useful.

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support

There's another option available that allows you to remote to the iPad and actually see what the user sees, but doesn't allow you to control the device. The service isn't free, but it's very helpful to see exactly what's on the screen. You should look into "On-Demand Assist" from RealVNC.com. The user of the iPad needs to download the "server" app and run it, and the support person (who has paid to subscribe to be the "On-Demand" tech) can remotely connect and view the device.

-V

jay@hotpathz wrote:

My Dad is a cognitively intact 99(!) years old in assisted living.

One thing that happens as you get older is that your fingers can’t trigger the capacitive touch sensor on the iPad, so a stylus makes it much easier for him to navigate.

Knuckles also work with iPad.

Gloves, Apple Pencil assuming a Pencil-compatible iPad, and third-party styluses can all work here too, but that’s more parts.

If you really want remote control as did the original post here, an iMac is usually more easily workable.