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Dropping Wi-Fi while streaming

iPad Pro 12.9 5th generation iOS version 16.6.1


Any ideas on how to correct this issue?


iPad Pro (5th generation)

Posted on Sep 10, 2023 5:24 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2023 5:02 PM

If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with your iPad's internal routing table. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


Having removed the offending item, a restart of your iPad may be required:

Force restart iPad - Apple Support


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.


4 replies
Question marked as Top-ranking reply

Sep 11, 2023 5:02 PM in response to BiG Hurt

If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with your iPad's internal routing table. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


Having removed the offending item, a restart of your iPad may be required:

Force restart iPad - Apple Support


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.


Dropping Wi-Fi while streaming

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