My iPhone says unavailable and there’s no timer

i forgot my phone password and I tried again and again and now it says iPhone unavailable without a timer which means it permanently unavailable my phone isn’t connected to WiFi and it’s a iPhone 7 Plus I have no Mac book :(

iPhone 7 Plus, iOS 15

Posted on Sep 10, 2023 8:26 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2023 8:23 PM

I understand that your iPhone is in the state of "Unavailable". You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉 Reset the Passcode of your iPhone (Without a Computer).  Note: All the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉 Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


Axel F.

67 replies

Apr 20, 2024 8:42 PM in response to Marhas270

As been shared multiple times within this thread. Click on this link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on this link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support

Feb 9, 2024 6:08 PM in response to Trenchkid1234

The answer has already been given, here it is again -

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support



Feb 14, 2024 6:06 AM in response to azubuike32

I understand that your iPhone is in the state of "Unavailable". You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉 Reset the Passcode of your iPhone (Without a Computer).  Note: All the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉 Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


Axel F.

Feb 19, 2024 10:49 AM in response to kwosongo

As shared multiple times in this thread. Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support

Feb 25, 2024 8:36 AM in response to erum86

No matter which method you use (methods listed above in the previous responses), you lose data in the process. You must have a backup file created on a computer or on iCloud before the iPhone fell in the state of “unavailable”. You can then recover the data from that backup file. If you do not have a backup, then you will have lost the data permanently.


Axel F.

Feb 25, 2024 11:33 AM in response to Axel Foley

It was in “Unavailable” state with no option to enter the passcode and no timer.


You connect the phone to the Macbook in “Recovery” mode, no passcode required.


The “Recovery” mode gives you options:


  1. ”Reset” to factory settings (losing the data)
  2. ”Update” the iOS (no data lost and the timer with show 8 hours)


The second option possible ONLY is your iOS version is outdated (i.e. the update is possible).


Good luck.

Mar 11, 2024 9:16 PM in response to Osimpoh_12

You’re asking someone who posted their own question on a public forum.


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support

Apr 17, 2024 7:42 PM in response to JanetIan

As been shared multiple times within this thread. Click on this link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on this link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support

Feb 25, 2024 11:26 AM in response to ZEvgeny

The assumption here is that iPhone is already in the satay of “unavailable”. Once this happens and you attempt to update the iPhone, then there will be a passcode entry required on the iPhone to allow the MacBook to connect. Since the iPhone is “Unavailable” then there is no option to enter the passcode. The passcode, then must be reset using the reset method.


In your case, the iPhone was probably not in the “unavailable” state.


Axel F.

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My iPhone says unavailable and there’s no timer

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