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Recently upgraded to Office 365 and iCloud 14.2 and now both the Outlook Add-In and the option to sync calendars and contacts are not working. The add-in shows as inactive no matter how many times I try to start it and the contacts and calendars option is not even listed.
Hi JIIVI,
it sounds like you're having an issue syncing with iCloud for Windows. Based on the screenshot provided the alert shows you'd need to access Mail, Contact, Calendars and Reminders from the iCloud website.
The recommended requirements for iCloud can be found below and in the article here:System requirements for iCloud There's also information for the minimum requirements for the feature in the article.
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You can also find helpful information here: What is iCloud for Windows? - Apple Support
Cheers.
I just had a long support call with Apple.
Apparently a lot of users are having the same problem, me included.
A workaround is to install an older version of iCloud, as it is the latest version that is incompatible with Office 365 apps in the latest Windows versions.
The Apple technician could not find an older version.
I looked on the web and couldnt find an older version either, apart from dodgy websites full of malware.
Microsoft are supposed to be fixing the problem , but I guess as Apple customers are affected, that they might not be rushing :-(
I found an old version of iCloud 7.2.1 at this link;
Installed that version and all is working right away.
Do you run Windows on Parallels?
As far as I found out, iCloud doesn't work on M1 or M2 Chips.
@Andrew_C_66
Works well. Thanks a lot
Can not sync contacts and calendars icloud 14.2
