I've had no issues watching anything until yesterday when I started getting a "Video Not Available Message" while watching "Invasion." I've watched all prior episodes on the same TV. I followed all of the trouble shooting suggestions, uninstalled and reinstalled the app, power cycled my TV, played the show on my phone (with no issues) but when I went back to the tv I get the same message.
URU7100,
Several users have reported issues with playback of Apple TV app content on Fire TV. (See the other (long!) threads on this subject on this sub-forum.)
Check if a new firmware/system software is available for your device. That seems to have solved it for the users that have reacted in other treads here.
You just prompted me to check something. The issue does not happen on my Samsung Smart TV with the downloaded Apple App - but it does happen on my other TV where Apple is on the Fire Stick!
I have power cycled my Sony TV
I have updated the Firestick software and restarted the device
I have uninstalled the Apple TV app and reinstalled
I have reset the Apple TV app
I have cleared the cache on the Apple TV app
I even rebuild the network in my house thinking that there might be some firewall issue
I can reliably watch the entire preview prior to the desired show. usually between 5 and 20 seconds into the show the screen goes black and I get a Video Not Available error message. I have tried this on multiple shows. I am able to watch just fine on my laptop and iPad but not on the TV. I can stream seamlessly through other streaming apps like netflix and Hulu and Amazon Prime.
EXACTLY! Why is it just Apple TV and only certain shows? There has to be a fix!
Same is happening with me. I have tried EVERYTHING, about to toss out my Firestick. It's not happening on my Roku device.
Video Not Available Message
