Can’t turn on guided access by triple clicking the top

Hi Tortoiseshellcat

welcome to the Apple (user-to-user) Community!

Re: "I’m trying to turn on guided access on an iPad mini : How can I use guided access? "

Apple support's online article (link below) may be helpful:

How to: Use Guided Access with iPhone, iPad, and iPod touch - Apple Support

Eg: says how to:

Set up Guided Access

1. Go to Settings > Accessibility, then turn on Guided Access.
2. Tap Passcode Settings, then tap Set Guided Access Passcode.
3. Enter a passcode, then re-enter it. From here, you can also turn on Face ID or Touch ID as a way to end a Guided Access session.

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There is much more info. in the above article that can guide you:

Eg: says

"End a Guided Access session

Triple-click the Side or Home button, enter your Guided Access passcode, then tap End. 

Or if you turned on Touch ID or Face ID for Guided Access, double-click the Side or Home button".

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More info:

NB: Article is for iOS 16, else please change (at the top of the article) to the iOS version installed on your iPad mini.

How to: Use Guided Access on iPad - Apple Support

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If needed:

Apple's Accessibility Support Website

(NB: You can "Get Support" from the link at the bottom of their website:)

Accessibility Support - Official Apple Support

All the best :-)

Thank you for your reply.

Seems you may need to set-up and use "accessibility shortcut" if you want to use triple-click for turning guided access on and off.

Apple support's article: Use accessibility shortcuts on iPad - Apple Support

says:

"Triple-click the Home button or top button

With Accessibility Shortcut, you can quickly turn on or off accessibility features by triple-clicking the Home button (on an iPad with a Home button) or triple-clicking the top button (on other iPad models).

• Set up Accessibility Shortcut: Go to Settings  > Accessibility > Accessibility Shortcut, then select the features you use the most.
• Slow down the double-click or triple-click speed: Go to Settings > Accessibility, then tap Home Button or Top Button (depending on your iPad model).
• Use Accessibility Shortcut: Triple-click the Home button or top button."

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Use Control Center

If you wish: "You can also add accessibility features to Control Center and then activate them from there.

1. Go to Settings  > Control Center, then tap  next to the accessibility features you use the most.
2. To activate the accessibility feature, open Control Center, then tap the control".