my Apple TV remote control felt to the hardwood floor and broken (why can it easily get broken)

my Apple TV remote control felt to the hardwood floor and broken (a lot of surface cracks) why can it easily get broken? Could you send me a good one if all possible?


Posted on Sep 12, 2023 12:05 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2023 1:07 PM

What was your model remote?

Identify your Apple TV remote - Apple Support


If you had the black Siri Remote (1st generation), then that was a bit more fragile than the earlier and later models, as it had a glass component. Some other users have chosen to protect their remote with a silicone case [via Amazon, AliExpress, or others].

A replacement remote is not free; you can buy one from Apple. The current model is the Siri Remote (3rd generation). Replacement remotes will have to be paired.

1 reply
Question marked as Top-ranking reply

Sep 12, 2023 1:07 PM in response to 明秋轩

What was your model remote?

Identify your Apple TV remote - Apple Support


If you had the black Siri Remote (1st generation), then that was a bit more fragile than the earlier and later models, as it had a glass component. Some other users have chosen to protect their remote with a silicone case [via Amazon, AliExpress, or others].

A replacement remote is not free; you can buy one from Apple. The current model is the Siri Remote (3rd generation). Replacement remotes will have to be paired.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my Apple TV remote control felt to the hardwood floor and broken (why can it easily get broken)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.