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PRINT DIALOG: "you must be an administrator to delete this job"

I see this was asked with 250 "me too's" but nobody ever offered a solution? This is happening to me repeatedly: the job won't print because it cannot find the printer. The printer is in deep sleep. That's an issue of its own: but the reason I'm here is that Mac won't let me delete the print job as it thinks I'm not an Administrator. Obviously, I am (the only owner and user on this computer).


To reset, I have to hard shut down the printer device (unplug+replug). But then it keeps happening.


MacBook Pro, MacOS Ventura 13.5.2. Brother printer.


TIA!

MacBook Pro (2017 – 2020)

Posted on Sep 13, 2023 3:35 AM

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Question marked as Top-ranking reply

Posted on Oct 20, 2023 8:56 AM

Here's what worked for me:


  • System Settings
  • Printers & Scanners
  • Select naughty printer
  • Select "Share this printer on the network"


Hope this helps someone else!

Similar questions

26 replies

Feb 5, 2024 1:53 PM in response to TakeApennyLeaveApenny

'still listed as "Admin" '? You don't say your circumstances for assuming your user could have been made not admin. How would that have happened? Obviously, there's no harm in checking, but maybe you had specific circumstances, like a shared machine administrated by someone else?


So what you're actually sharing is that in your case restarting your machine did help. That's a helpful suggestion, of course. Though the fact that HoyaMama's suggestion to share the printer on the network, which has worked out for several people would indicate the error message might not be correct.






User level:


Level 1



Feb 26, 2024 2:59 AM in response to ibix

'The printer is in deep sleep. That's an issue of its own'


I am having the same problem, thankfully HoyaMama's advice worked so I was able to delete the multiple failed print jobs but I still can't get my printer to connect. When this happened previously it was because my wifi is dual and switches between 2.4 and 5 ghz depending on what has the least traffic... but my printer (Epson Ecotank) can only pick up the 2.4 ghz. I usually reset the router and then the printer connects and works again. Just a thought that you may have the same issue.



May 8, 2024 9:07 PM in response to ibix

This occurred for the first time ever today, and I've been using MacOS for 35 years.


I am NOT logged into an admin account on my Mac (for security purposes), but, before tonight, I've been able to delete my own print jobs from the print queue without being logged into an admin account.


Running 13.6.3. HoyaMama's printer-sharing trick didn't work for me: printer sharing was already enabled.


Anyone else have any luck with this? Thanks.

PRINT DIALOG: "you must be an administrator to delete this job"

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