Buying MacBook from Education Store

Recently, I placed an order MacBook Air 13 on apple.com ,waited for some time and was charged only for $150 gift card. Since the rest payment didn't proceed I cancelled the order. So I was charged $150 and didn't get a refund. Can you help me? Will I get my $150 back?

Posted on Sep 13, 2023 9:09 AM

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Posted on Sep 13, 2023 9:18 AM

Buying MacBook from Education Store: Since the rest payment didn't proceed I cancelled the order. So I was charged $150 and didn't get a refund. Can you help me? Will I get my $150 back?

———-


Getting a Refund:

You need to contact the seller.


So, who’s the Seller? If Apple…

Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Best reply

Sep 13, 2023 9:18 AM in response to Aida_Iskaliyeva

Buying MacBook from Education Store: Since the rest payment didn't proceed I cancelled the order. So I was charged $150 and didn't get a refund. Can you help me? Will I get my $150 back?

———-


Getting a Refund:

You need to contact the seller.


So, who’s the Seller? If Apple…

Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Buying MacBook from Education Store

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