Forcing firmware update on AirPods

Is there any way to force a firmware update on “unverified” AirPods 2.0? I’ve already verified the serial number in Apples system, and they are authentic, but iOS doesn’t see them that way. I want to force the update and see if that solves the problem.

iPhone 12 Pro, iOS 17

Posted on Sep 13, 2023 9:59 AM

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3 replies

Sep 14, 2023 9:15 AM in response to BlackCTSV

Hi BlackCTSV,


Here are instructions for updating the firmware for your AirPods:


"Firmware updates are delivered automatically while your AirPods are charging and in Bluetooth range of your iPhone, iPad, or Mac that's connected to Wi-Fi. You can also use your iPhone, iPad, or Mac to check that your AirPods have the latest version.

To use your iPhone or iPad to check that your AirPods are up to date, make sure that you have the latest version of iOS or iPadOS. Go to Settings > Bluetooth, then tap the Info button  next to the name of your AirPods. Scroll down to the About section to find the firmware version.

To use your Mac to check that your AirPods are up to date, make sure that you have the latest version of macOS. Press and hold the Option key while choosing Apple menu  > System Information. Click Bluetooth, then look under your AirPods for the firmware version. With macOS Ventura or later, you can also choose Apple menu  > System Settings, click Bluetooth, then click the Info button  next to the name of your AirPods.

If you don't have an Apple device nearby, you can set up an appointment at an Apple Store or with an Apple Authorized Service Provider to update your firmware."


You will find this and further information in the following article:

About firmware updates for AirPods - Apple Support


Cheers!

Sep 16, 2023 8:07 AM in response to BlackCTSV

Hello BlackCTSV,


Since you are receiving a prompt that your AirPods could not be verified, you'll want to consult with the place of purchase per the direction from this resource: If you get a 'Cannot Verify AirPods' alert - Apple Support


Should you be unable to consult with them, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into your particular situation further.


Take care.

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Forcing firmware update on AirPods

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