Unable to play videos on iPhone since update
I have many videos I have taken in the past on my iPhone and since this latest update I am no longer able to play them or any new ones I take. Is there a fix?
iPhone 11, iOS 16
User profile for user:
claire504
User level:
Community Specialist
Hi there JKHarris,
What happens when you try to play previously taken videos or take new videos? Which app or apps are you using to try to view previous videos and take new ones with? Additional details can help us understand the issue better and determine next steps.
In the meantime, you can see if restarting your iPhone 11 may help resolve this. Restarting can refresh the iOS and installed apps to resolve unexpected issues. If needed, the steps below show how:
How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
Those steps are from this article: Restart your iPhone - Apple Support Please let us know how that goes.
Take care.