+new tab not responsive

Up until yesterday, I was able to add new tabs in Google on my iPhone 13. Now, the button does not respond. Any ideas how to resolve?

iPhone 13, iOS 16

Posted on Sep 13, 2023 2:31 PM

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Question marked as Top-ranking reply

Posted on Sep 14, 2023 1:56 PM

Hello Muttsay,


We see that you're having an issue accessing the tabs in your Google app on your iPhone. To help with resolving what you're experiencing, you'll want to follow the steps below:


1.Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2.Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3.Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4.Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 

You can see those steps and more in this page: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Thanks for using Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Sep 14, 2023 1:56 PM in response to Muttsay

Hello Muttsay,


We see that you're having an issue accessing the tabs in your Google app on your iPhone. To help with resolving what you're experiencing, you'll want to follow the steps below:


1.Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2.Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3.Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4.Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 

You can see those steps and more in this page: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Thanks for using Apple Support Communities.

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+new tab not responsive

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