Turn off all location and privacy settings to off this is how someone is tracking and changing settings and also through the family sharing whom ever had completely taken over my account/iPhone. I’ve reset my phone , changed?

I’m having problems I believe through someone knowing my personal info with family sharing, over the cloud the privacy settings are able to make and change settings they turn off my ISO also they connect to my Alexa app on my television they Trace me through the apps; maps, focus, health data ; I know they’ve mirrored and they turn on the camera and microphone on my home page I’m not a genius on the computer but they block me from changing settings over a home computer. The reason; major theft problem at home,

tracking me to see how long it takes me to go & come back thur map app , location. My need is to stop them by understanding what steps I need to take , they disable my alarm system by cloning my phone and through the Alexa app. They can also stop emails messages they can take over

My card, they are always changing my browser I can not get into my cloud because or have access to the internet that comes with the phone service. I’ve been to Apple agents at Best Buy I’ve changed phone numbers, email.,,,

”Help “ this has been going on for 4 long long long years. Maybe there are security computer companies that can manage all my apps and settings and I can pay them, is there such a company who does something like that? or can the community help by sharing their expertise. I’m not sure I’m saying all of this correctly but I hope I’m making sense

Thank you

signed

Never a peaceful moment

iPhone 11, iOS 16

Posted on Sep 13, 2023 3:21 PM

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Sep 14, 2023 2:33 PM in response to BlessinsKEPcomN59

Hi BlessinsKEPcomN59,


You've posted to the Apple Support Communities page. Concerns that you've expressed relating to other products and services would need to be directed to the responsible groups for those.


With regard to your Apple security, if you feel your account may be compromised check out If you think your Apple ID has been compromised for a list of steps to take to regain control over your account and secure access to prevent unauthorized use by others.


For your devices, About Lockdown Mode may be a step you consider to maximize security. Note in that article that "When Lockdown Mode is enabled, some apps and features will function differently" and these need to be considered so you're prepared before turning that feature on. If already enabled, some of the behaviors you've described as problems could be attributed to that feature including web browsing, messages and others.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Turn off all location and privacy settings to off this is how someone is tracking and changing settings and also through the family sharing whom ever had completely taken over my account/iPhone. I’ve reset my phone , changed?

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