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"Error Message" when opening software on MacBook Pro M2 Chip, How to fix?

"The disk image couldn't be opened failed to mount filesystems"

Help! I am downloading a software package, but when I try to open it I get that message. I have a MacBook Pro with an M2 chip and running Ventura 13.5.2. Contacted the software company, and they have never encountered this issue before. After a lengthy back and forth discussion and some digging on their part, they believe it is an Apple issue not their issue.

[Edited by Moderator]

MacBook Pro 13″, macOS 13.4

Posted on Sep 13, 2023 7:32 PM

Top-ranking reply

JacobDyson

Level 1

8 points

Posted on Mar 21, 2024 9:33 AM

I'm having the same issue on my M1 Mac Mini, but with using google chrome.

At first, Google Chrome stopped working, period. So I deleted it, and re-downloaded it. When opening up the installer package, I got the same error: "The disk image couldn't be opened. Failed to mount filesystems."

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"Error Message" when opening software on MacBook Pro M2 Chip, How to fix?

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