Itunes for Windows won't work any longer for me... It complains about my account needing security keys, I use the link to sign into iCloud, and go back to iTunes and no change and I repeat this process for dozens of times now... Am I stuck?

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Itunes for Windows won't work any longer for me... It complains about my account needing security keys, I use the link to sign into iCloud, and go back to iTunes and no change and I repeat this process for dozens of times now... Am I stuck?

Trying to play a song bought on iTunes, I get the message that I need to Authorize This Computer - Access your data on iCloud.com

So I sign in with my Apple ID and password, I'm challenged on my iPhone and iPad and I say it was me and I get three options, press the Cancel button, Open iCloud.com, and Learn more about Apple ID security keys. As much as the last two take me to the appropriate webpage, no change or difference with my iTunes application and now after tinkering with the different settings, all my music is not accessible (including locally stored, non licensed tracks)

I've been struggling and stuck just trying to play some music...

Help?

Windows, Windows 10

Posted on Sep 14, 2023 8:42 AM

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Answer 1

Top-ranking reply

turingtest2

Level 10

274,910 points

Sep 20, 2023 2:18 AM in response to TimTakeuchi

It would seem that somehow you've enabled enhanced security for your Apple ID. If that wasn't intentional see this section of About Security Keys for Apple ID - Apple Support:

To stop using security keys: open System Settings (do you even have a Mac?), click your name, then click Password & Security. Click Security Keys, then click Remove All Security Keys. If you remove all security keys, your Apple ID will revert to using the six-digit verification code for two-factor authentication.

Or contact Official Apple Support for assistance.

tt2

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