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anonymousah Author

Level 1

6 points

why does my side bar keep disappearing

It will be there when I log into Mail but after using it for awhile it disappears. I have to go to View and select show sidebar a few times a day.

iMac 24″, macOS 13.5

Posted on Sep 14, 2023 10:01 AM

Top-ranking reply

Old Toad

Level 10

218,444 points

Posted on Sep 14, 2023 12:37 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

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