I had my iPhone 11pro max in my back pocket while I unloaded my jet-ski into the river. It had been a few minutes before I realized it and took it out. When I took it out and checked it the Face ID said it wasn’t recognizing face and was going to shut off. It had a water residue inside the camera for a few days. It’s been two weeks now and it still isn’t working. I’ve hard reset it a couple of times and it still isn’t working.
iPhone 11 Pro Max, iOS 17
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
Me too
Well, the good news is iPhone 15s are now available to order.
Water damage is insidious.
You’ll likely need a new phone sooner than you might have otherwise planned.
FaceID not working
