cord that came with phone wont connect to computer

I recently forgot passcode to iphone and have tried multiple times, waiting 8 hours until iphone becomes available again. went to verizon store and they told me to connect iphone to the computer but the charge cord that comes with phone does not have a usb port to connect to my mac computer

iPhone 13, iOS 16

Posted on Sep 15, 2023 9:19 AM

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Posted on Sep 15, 2023 9:23 AM

The cables that come with recent iPhone has a USB-C connector instead of the older USB connector.

Options are to buy a Lightning to USB-C cable or to buy an adapter such as https://www.amazon.com/Female-Adapter-Charger-Airpods-Samsung/dp/B079LYHNSR/ref=sr_1_8?keywords=usb%2Bc%2Bto%2Busb%2Badapter&qid=1694794989&sr=8-8&th=1

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Question marked as Top-ranking reply

Sep 15, 2023 9:23 AM in response to Samanthajerre

The cables that come with recent iPhone has a USB-C connector instead of the older USB connector.

Options are to buy a Lightning to USB-C cable or to buy an adapter such as https://www.amazon.com/Female-Adapter-Charger-Airpods-Samsung/dp/B079LYHNSR/ref=sr_1_8?keywords=usb%2Bc%2Bto%2Busb%2Badapter&qid=1694794989&sr=8-8&th=1

Sep 15, 2023 9:24 AM in response to FoxFifth

There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that is not an option, you will need to use a computer. See:

If you forgot your iPhone passcode - Apple Support

or

If you forgot your iPad passcode - Apple Support



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cord that came with phone wont connect to computer

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