Starting this morning, 12/22/23, iPhone locked and rejected correct passcode. Connected to iMac (both fully updated software) and iPhone fully charged but iMac does not recognize iPhone (Finder). iPhone displays 'Accessory connected - Unlock iPhone to use accessories. Apple Support does not respond to repeated attempts to speak with an agent.
iPhone 14 Pro
Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
Axel F.
Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
Axel F.
I finally had to do a full reset of the phone. And then restored from iCloud backup. Only issue then was that the cellular setup did not restore so had to actually visit Verizon to get it turned back on.
I followed above sequence and after iPhone restarted the screen message is 'iPhone Unavailable/try again in 15 minutes'. Underneath: support.apple.com/passcode...
Were you able to successfully enter the passcode after the 15 minutes?
Axel F.
You had taken all the correct steps to resolve the issue that were facing. Glad that you were able to get it resolved.
Axel F.
iPhone 14Pro, fully updated, does not accept passcode and does not connect thru USB with iMac
