Just had a popup saying my MacBook Air was locked due to a virus

Just had a popup saying computer was locked due to virus. I was not to turn off but was supposed to call this number for help. I logged out of safari immediately.

[Edited by Moderator]



MacBook Air (2018 – 2020)

Posted on Sep 15, 2023 10:27 AM

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Question marked as Top-ranking reply

Posted on Sep 15, 2023 10:29 AM

All such messages are scams presented by criminals. Do not interact with the message or the sender. Do not call any number presented. Do not download anything based on such bogus messages. Close the offending page and avoid sites that are involved in such bogus advertising tactics.


Phony "tech support" / "ransomware" popup… - Apple Community


8 replies
Question marked as Top-ranking reply

Sep 15, 2023 10:29 AM in response to maadamen

All such messages are scams presented by criminals. Do not interact with the message or the sender. Do not call any number presented. Do not download anything based on such bogus messages. Close the offending page and avoid sites that are involved in such bogus advertising tactics.


Phony "tech support" / "ransomware" popup… - Apple Community


Sep 15, 2023 2:12 PM in response to maadamen

I get ta similar message vert now and then. I believe art is spam and if you call the number they supply it will either be a fee lance computer site that will get a lot of info from you and charge you s fee. The danger is they may ask you to let them control your screen.if you do they may get all your personal info and leave behind a wy to look at your bank account etc. I am not a skilled computer tech but I would suggest closing them out. then hire a hit nab to track them down and put them out of your misory

F

Sep 16, 2023 6:01 AM in response to maadamen

Unfortunately, the internet is an unregulated mess, with no governing body to deal with such scam messages. There are thousands of such sites, just as there are thousands of scammers calling unsuspecting victims with new ways to extract money from them. It seems our only defence against such nonsense is applying the knowledge we have to not get sucked in by the scammers.

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Just had a popup saying my MacBook Air was locked due to a virus

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