Apple TV not working on Amazon Fire stick

This is f*ucked up. I love how no one from Apple helps either. I have basically the same issue. Apple TV rendered useless on my fire stick. Time to stop paying. We should all stop paying. Every last one of us.

I have had the same problem since 15.9.23 on an Amazon Fire TV Stick 4K (Fire OS 6.2.9.8 NS6298/4760).

I can no longer watch a film or series without the stream stopping after a few minutes. When I restarted the stream, the point of interruption was remembered.

I have a 50Mbit line and I can watch films from Amazon Prime in 4K without any problems.

I also set the Fire TV Stick to SD quality - that doesn't fix the error in the Apple TV app either.

Apple TV app version: 13.5.4.19A54:13.5.2 (android-19A49):apple

Please heal :-)

Updates have been loaded into the Amazon Firestick. Do the update manually if it hasn’t updated already. It has cleared the bug. All the best everyone.

Me too, same problem. Still works on Roku however.

Absolutely! It’s 2 days now & your app is still not working on Firestick! I am using the 4K version. Amazon says it’s working on it but I’m thinking we are getting the olde Disney/Spectrum treatment! So sad!

I've just stumbled upon this article while trying to fix my Apple TV app on Firestick and, guess what? Their fourth solution did the trick! They've got like 10 different fixes listed. Hope this fix your problem too: https://pointerclicker.com/apple-tv-not-working-on-firestick/

Updated firestick on 9/17/2023 at 9:30 pm PST and it fixed the problem. AppleTV+ app now works.

Same here. Updated fire stick, restarted fire stick, uninstalled and reinstalled Apple TV app and it finally worked.

this kept happening to me as all and it was quite frustrating. I checked for updates on the application, the firestick software, etc, and nothing was working. I restarted all of my apps, checked for video playback. I also went ahead and logged out of my apple ID and then logged in again and that seemed to work??? You could try that! Good luck!

Same issue on fire sticks on two of our TVs The other two TVs without fire sticks the Apple TV works fine. Did all the make sure latest updates on the fire sticks, Apple TV app. Deleted the Apple TV app on the two fire sticks and reinstalled, same problem exists still.

Same issue still. FireTV Cube. Updated, cleared cache, restarted, uninstalled, reinstalled, still getting the “Video Not Available” error after a few seconds of watching. Just like everyone else, the internet is not the issue. It’s the AppleTV app.

I called Amazon tech-support. They were able to do a screen share with my fire stick by giving them the last four digits of the serial number. We simply uninstalled the Apple TV app, reinstalled it and logged back in that cleared it all up.

Same here, only now I have to Add Hulu to the list of apps not working via Prime. Both app works fine thru Google, so it must be a Prime/Amazon issue. For now I use Google to watch all streaming content.Too many complaints, Amazon has to address this, probably need an app revision

I cleared the cache in the app for Apple TV. Go to fire stick settings / applications / Apple TV and chose option to clear cache. If that doesn’t work may want to check the max storage and uninstall some app you don’t need.

Same here - very frustrating how this is suddenly happening while all other apps work fine on fire stick

the only way I can get Apple TV to work is by restarting the fire stick

that lasts for a day then I have to do it again