Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Newsroom Update

Apple and Major League Baseball announce July “Friday Night Baseball” schedule. Learn more >

Apple TV stopped loading shows

All shows stop loading on my Apple TV app that is installed on my TV through Roku. It was fine and then it wasn’t. My Samsung TV is older and not a smart TV. All of my other apps like Amazon prime and Netflix are working fine. I’ve tried restarting the app I tried deleting the app and reinstalling. I am unable to even sign in from the TV in the AppleTV app.

I checked my network and all is running well.

3941X,

Posted on May 23, 2024 9:12 AM

Reply
1 reply

May 23, 2024 5:10 PM in response to Alicepuppet

… through Roku.

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

  1. Remove the Apple TV app,
  2. Shut off and unplug the TV (or streaming device),
  3. Wait 30 seconds,
  4. Plug the TV (or streaming device) back in,
  5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

  1. Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset


If the issue persists after that, then please contact the Apple Support staff for further assistance.

Apple TV stopped loading shows

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.