hi, I sent an iPhone 14 pro max for assistance due to a burn in display problem,
I would like to know if anyone has had experience if they replace the phone with a new and not
refurbished one because I bought it a few months ago and it is brand new
iPhone 14 Pro Max
Hello mattia110,
You would want to consult directly with Apple to get more details on your current repair, as there is also the possibility that they may replace just the screen or other individual components: Apple Support They would be in the best position to provide more details.
In addition, you can use the following link to review all of the warranty details for your specific location: Legal - Hardware Warranties - Apple
Take care.
iPhone 14 pro max assistance
