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Whats up application problem with update of application

Hello , I have troubles with updating what’s up app . It requires my bank card and belling info . It’s a free application . Can you authorize the transaction without Visa card please ? It’s a free application

iPhone XR, iOS 16

Posted on Sep 15, 2023 2:09 PM

Reply
Question marked as Best reply

Posted on Sep 15, 2023 2:29 PM

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

 

Free apps has also In-app pruchase.

See -> Buy additional app features with in-app purchases and subscriptions

Buy additional app features with in-app purchases and subscriptions

See also -> Apple Media Services Terms and Conditions

Legal - Apple Media Services - Apple

 

If you don't have a credit card or don't want to use a credit card, you can also use your Apple Account balance as payment method.

See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

⤵️



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 


-----

Where to buy a physical Apple Gift Card or App Store & iTunes gift card: at an Apple Store or an Apple Authorized Reseller in your region.


See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes Gift Card – Apple Support (UK) 


If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)


See also:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support





2 replies
Question marked as Best reply

Sep 15, 2023 2:29 PM in response to Karatkevich

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

 

Free apps has also In-app pruchase.

See -> Buy additional app features with in-app purchases and subscriptions

Buy additional app features with in-app purchases and subscriptions

See also -> Apple Media Services Terms and Conditions

Legal - Apple Media Services - Apple

 

If you don't have a credit card or don't want to use a credit card, you can also use your Apple Account balance as payment method.

See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

⤵️



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 


-----

Where to buy a physical Apple Gift Card or App Store & iTunes gift card: at an Apple Store or an Apple Authorized Reseller in your region.


See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes Gift Card – Apple Support (UK) 


If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)


See also:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support





Feb 2, 2024 2:54 AM in response to Karatkevich

hello ,

please help ! Update my account or fix it ! U can not update my WhatsApp app for over then 6 month , no matter what card I put for billing info , as well as I cannot download any free and pain app from App Store . I can provide a card number , new , but the system when I tried to download the apps keep there was mistake with a purchase of family member previously . I mean I use apple products for many years , have not had an issue . Please help to fix it I urge you .

thank you in advance for understanding

Whats up application problem with update of application

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