I have tried everything but cannot turn off my iPhone 13. I cannot move anything, screen is frozen and blocked and cannot turn it off to boot it

sukiyaki369 Said:

"I have tried everything but cannot turn off my iPhone 13. I cannot move anything, screen is frozen and blocked and cannot turn it off to boot it: My iPhone 13 just stopped working I TRIED TO TAKE A PICTURE and nothing would happen. I tried checking emails etc and could not move anything, then I tried to turn off and re boot but it would not do anything. I tried the left top or down button and then the right one....nothing"

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Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support

No Success?

Refer the the following for troubleshooting techniques.

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support

Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download somethings or an install stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support