sukiyaki369 Said:
"I have tried everything but cannot turn off my iPhone 13. I cannot move anything, screen is frozen and blocked and cannot turn it off to boot it: My iPhone 13 just stopped working I TRIED TO TAKE A PICTURE and nothing would happen. I tried checking emails etc and could not move anything, then I tried to turn off and re boot but it would not do anything. I tried the left top or down button and then the right one....nothing"
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Troubleshooting a Frozen iPhone:
Start with a Force Restart:
Refer to this link: Force Restart iPhone - Apple Support
No Success?
Refer the the following for troubleshooting techniques.
Being Stuck in a Boot Loop:
Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download somethings or an install stalls. So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support