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iCloud mail sent mails not showing

On our M1 Mac my iCloud mail saves all sent mails in the Sent Folder but my partners mail account doesn't show Sent. Our mail account settings are identical so what is happening ? This is also the case on her iPad, iPhone and the iCloud.

iMac (M1, 2021)

Posted on Sep 16, 2023 4:20 AM

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Question marked as Top-ranking reply

Posted on Sep 16, 2023 5:12 AM

On 3 different Apple M1 / M2 computers all running Ventura 13.5.2 and ALL machines using the same iCloud Account as the Only e-mail server.


Add in an iPhone running iOS 16.6.1 - too


Using the same Configuration as yours - can not explain why your partners is not but the Send Messages do appear on all the devices



Then have a few suggestions ;


1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue 

5 replies
Question marked as Top-ranking reply

Sep 16, 2023 5:12 AM in response to M0ndayTuesday

On 3 different Apple M1 / M2 computers all running Ventura 13.5.2 and ALL machines using the same iCloud Account as the Only e-mail server.


Add in an iPhone running iOS 16.6.1 - too


Using the same Configuration as yours - can not explain why your partners is not but the Send Messages do appear on all the devices



Then have a few suggestions ;


1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue 

iCloud mail sent mails not showing

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